NOTICE OF CONSUMER RIGHTS
§ 1 Right of cancellation
As a consumer, you have the right to cancel your contract in writing (e.g. by letter, fax or e-mail), without giving reasons, or by returning the goods within two weeks of confirming your order. The two-week period commences upon receipt of the goods and of the separate written notice of your right of cancellation. Notice of cancellation/the goods must merely be sent, not received by us, within the two week period. Notice of cancellation is to be sent to:
Fax +49 (0) 531/2190667
§ 2 Results of cancellation
In the event of effective cancellation, each party shall return performance received and benefits taken (e.g. interest). If you are unable to return what we have provided, or only in poor condition, you may be liable to compensate us for the relevant sum. This does not apply to the provision of objects if the deterioration in quality results solely from you inspecting an item, as you would have been able to do in a shop. You shall not be liable for compensation if you do not use the item and you refrain from any actions which could affect its value. Items which can be sent by parcel post are to be returned by post at our risk. You shall be liable for the return postage costs if the item delivered was as ordered and did not cost more than 40.00 euros, or if, at the time of cancellation, you have not yet paid the agreed price or a contractual instalment. In all other cases, you shall not be liable for the return postage. Items which cannot be sent by parcel post will be collected. All requirements for the refund of any payments must be met within 30 days of you posting your notice of cancellation.